What tangible benefits do residents experience compared to using a council website?
Residents get a more joined-up and local experience. A council website is mainly somewhere people go when they need to complete a task or find a specific answer. Loci is built around everyday local life, so residents can see what matters to them in their area in one place, including local updates, communities, initiatives, local offers and businesses. That gives them more visibility of what is happening around them, not just access to services.
How does Loci improve clarity, trust and timeliness of information?
Loci improves clarity by organising information around neighbourhood and place, so people see what is relevant to where they live. It improves trust by clearly showing where information has come from and keeping official and public sources separate. It improves timeliness by making it easier to share updates that are relevant to specific areas and audiences, rather than relying only on broad website publishing or general social posts.
How do you avoid duplication or conflicting messages with official council channels?
We avoid that by being clear about roles and ownership. Official council information remains owned and managed by the council, and only official public bodies can post in the council services section. Loci does not replace official channels. It supports them by making information easier to discover in a local, community setting, while keeping a clear distinction between official updates and wider public content.