How does the platform differentiate between unitary councils and town/parish councils in practice?
Loci separates information by both organisation and geography, so residents can clearly see who has published something and where it applies. In practice, that means unitary council content, own/parish council content and neighbourhood-level community information can all sit in the same platform without being blurred together. The resident does not need to work out which tier they should be checking first. Loci surfaces the right information based on where they live.
That also applies to the local environment a resident sees when they enter their postcode. By environment, we mean the branding, links and tiles shown to that person in the app. This can be configured and customised at ward, district, unitary or county level, or around a custom geographic dataset where needed. That means both localisation and the services, information and signposting shown to residents can be tailored to the right level, depending on how the area is structured and what the council wants residents to see.
How would Loci support:
New town councils coming into effect
Loci can support new town councils by giving each one its own clearly defined presence from day one, with content scoped to its geography and community. That helps residents start to understand the new local structure more quickly, because updates can be tied to the right place, the right council and the right audience. It also helps create a sense of local identity early on, rather than expecting residents to navigate structural change on their own.
Existing town councils already operating within a unitary council
For existing town councils, Loci gives them a clearer and more visible way to reach the residents they serve, without losing sight of the wider unitary council picture. Their information can sit alongside the unitary council updates and neighbourhood community activity, but still remain clearly attributed and locally scoped. That makes it easier for residents to see both the bigger council context and the more local layer of communication.
How is responsibility split between unitary council content and town council content?
Responsibility stays with the relevant organisation. the unitary council manages unitary council level content. Town councils manage their own content. Loci does not blur ownership. It makes ownership clearer by labelling service owners and signposting residents to the right source. The platform’s job is to make that structure easier for residents to follow.
Can content be clearly attributed and scoped by geography and organisation?
Yes. That is a core part of how Loci works. Content can be attributed by organisation, scoped by geography and surfaced based on postcode, local boundaries and platform setup. Residents can see both who published the information and where it applies, which helps reduce uncertainty and builds trust.
How do you prevent duplication or confusion between tiers of local government?
The main way we avoid confusion is by making source and geography clear at every stage. Loci flips the usual approach. Instead of expecting residents to know which council does what and where to go looking, the platform brings forward the right information based on where they live. Because content is separated by organisation and area, residents are less likely to see overlapping or irrelevant updates, and more likely to understand which tier of local government is responsible.